ileftmystuff.com is engaged in the service of providing online software solutions and logistics. ileftmystuff.com, as a solutions provider, has engaged the services of a primary courier. ileftmystuff.com or its subsidiaries as service links are not liable for any service failure incurred by the primary courier. We have provided a summary of terms and conditions of service for the courier as a reference to our customers, and by the use of this website, you indicate your agreement to be bound by the terms and conditions of this Agreement, the courier’s terms and conditions, and you have entered into a legally binding agreement with ileftmystuff.com.
Effective February 14, 2018
Unless otherwise stated, International refers to all worldwide destinations outside of the country where a shipment originates, including the United States. Package refers to any single container or envelope accepted by the courier for delivery. Receiver, Consignee, or Customer refers to the person to whom a shipment is being sent. Shipment refers to one or more Packages moving under a single shipping document. Customer refers to the party contracting with ileftmystuff.com for services. Source Document means a computer document provided by ileftmystuff.com for the purpose of shipping a Package. Rates refer to the online published rates of shipping for ileftmystuff.com Services. Partner refers to the account holder with ileftmystuff.com, ie. Hotel, Resort, etc.
The courier offers transportation of general commodities subject to the following restrictions:
ileftmystuff.com may, in its sole and absolute discretion, not accept or may refuse to provide service with respect to any Package or article:
Length is the longest side of the Package or object. Girth is the distance all the way around the Package or object at its widest point perpendicular to the length. Irregularly shaped Packages or objects are to be treated as if they were in a rectangular box for the purpose of measuring.
Subject to the limitations set out below, the maximum Declared Value for Carriage that a Shipper may make is:
If the customer enters no Declared Value for Carriage amount for a Package or Shipment, then the courier's maximum liability for that Package or Shipment is $100.
Any effort by the customer to declare a value in excess of the maximum amounts stated above shall be null and void. The acceptance for carriage by ileftmystuff.com or the designated courier of any Shipment bearing a Declared Value in excess of the maximum amounts does not constitute a waiver of this provision.
Any Declared Value must be declared in the currency specified on the web page where the declaration is made. For international Shipments, the Declared Value for Carriage cannot exceed the Declared Value for Customs.
For international packages with a value over $2500, additional documentation may be required and will cause a delay.
The following articles are prohibited by ileftmystuff.com/Courier. In the event that any such prohibited article enters the Courier system, this does not constitute a waiver on the part of ileftmystuff.com and the designated courier. ileftmystuff.com and the designated courier shall have no liability whatsoever for delay, loss, or damage to any such article, even if the customer has entered a Declared Value on the computer shipping document.
Dangerous Goods that are regulated by the International Civil Aviation Organization (ICAO) as published in the International Air Transport Association (IATA) Dangerous Goods Regulations and the Canadian Transportation of Dangerous Goods Act and Regulations are accepted for transportation only as a pre-arranged, separately contracted service. Restrictions apply on commodities carried, quantities, and available transportation services.
Shipments containing firearms are not permitted for transportation.
No service shall be rendered by ileftmystuff.com or its designated courier in the transportation any Shipment that is prohibited by law or regulation of any federal, state, provincial, or local government in the origin country or destination country.
The designated courier reserves the right to open and inspect any Package tendered to it for transportation but is not obligated to do so.
ileftmystuff.com or its designated courier reserves the right to refuse any Package that, by reason of the dangerous nature or any other character of its contents, is liable, in the judgment of ileftmystuff.com, to soil, taint, or otherwise damage other merchandise or equipment, or that is economically or operationally impractical to transport, or that is improperly packaged, wrapped or labeled.
Only items properly packaged and using an ileftmystuff.com system-generated label will be accepted. Each package requires a unique shipping label.
The courier cannot deliver to a P.O. Box number, APO, or FPO. Designated addressing requires a street address, including the apartment/suite/unit number and the receiver's telephone number.
An incomplete address (e.g., missing/incorrect: Street Number, Apt/ Unit Number, ZIP/Postal Code, etc.) constitutes an incorrect address and may result in the package being returned to the point of origin or the shipper's holding facility (i.e., RTS - Returned to Sender). If a package is returned, the receiver is responsible for the original shipping charges and any additional charges required to have the package sent to the corrected address.
A Rural Route number is acceptable if the receiver's full name and telephone number are clearly indicated.
When a Shipment is imported or exported from any country, the Courier may act as the agent for customs clearance, where allowed by law. In effect, the Courier is specified as the nominal Consignee for the purpose of designating a customs broker to perform customs clearance. Local authorities may require documentation confirming that the designated Courier has been requested as the nominal Consignee.
The Consignee is responsible for any import requirements and/or additional charges that may apply for importing items into the destination country. This may include import taxes, duties, surcharges, and/or brokerage fees. UPS or its agents will always be the Customs Agent for Shipments processed using ILeftMyStuff.com.
Delivery attempts
If a signature is required on a Package, and the designated courier’s service provider is otherwise unable to Driver Release a Package, it may be delivered to a neighboring address. The service provider will obtain a signature from the neighbor when completing an indirect delivery.
If the receiver is unavailable upon delivery attempt, UPS may make subsequent delivery attempts, or if a UPS Access Point is available, UPS may forward the package to a UPS Access Point on the following business day for pick up.
Leaving a package unattended at a delivery location if the receiver is unavailable is at the driver's sole discretion.
The customer may be notified of the progress of the shipment at various points in the delivery process. ileftmystuff.com will make every effort possible to provide any information available to the customer for the satisfactory delivery of the returned item.
The courier automatically protects against the loss or damage of a Package or Shipment up to a value of $100. If the customer wishes to declare a value greater than $100 for a Package, the greater Declared Value must be entered on the ileftmystuff.com computer shipping documentation. Loss coverage insurance is limited to the insured value.
In connection with a damaged Shipment, the customer must retain the original packaging until the courier or its agent can complete an inspection, and must be kept until the claims process is complete.
In connection with a lost or damaged package, the customer must contact ileftmystuff.com at support@ileftmystuff.com promptly, as ileftmystuff.com must initiate a report to the courier within 60 days of the scheduled delivery date.
Reimbursement for loss or damage will require submitting claim documentation to UPS. The claim documentation will be prepared and submitted by ileftmystuff.com on behalf of the customer. The customer must provide requested documentation for proof of value within 9 months of the pick-up date for domestic packages or 60 days for international packages.
It is the sole responsibility of the Partner to package items to meet the courier's proper packaging guidelines. The Partner accepts full responsibility should failure to package an item adequately result in damage during transit. If an investigation determines the damage is the result of or has been caused by insufficient cushioning or packaging, the Partner accepts responsibility to reimburse the customer to the value for which replacement coverage was purchased through the ileftmystuff.com website and to reimburse the customer for the price paid for shipping. Failure to provide compensation to the customer when damage is due to inadequate packaging may result in suspension or permanent closure of the Partner’s ileftmystuff.com account.
It is the responsibility of the Partner, if reusing boxes, to remove any markings or labeling on the box that would indicate the contents contain hazardous, poisonous, or toxic material. Any fines for using boxes with such symbols are the responsibility of the Partner.
All items, including luggage, must be packaged in a box, cushioned, and sealed according to the UPS Packaging Guidelines. The Partner is responsible for any additional handling fees due to insufficient packaging and/or discrepancies in the weight and dimensions of packages. Each package requires one shipping label with its own unique tracking number.
ileftmystuff.com or the designated courier shall not be liable for any special, indirect, incidental, consequential, or punitive damages (collectively, the "Consequential Damages") including, but not limited to, loss of profit or revenue incurred by the customer as a result of the courier's acts or omissions, including but not limited to, gross negligence, negligence causing damage, failure to deliver, loss or theft of or damage to the Shipment, or late or delayed Shipment.
In any such event, ileftmystuff.com’s liability shall be limited to a refund of the shipping charges. This limitation of liability applies to all Shipments, notwithstanding that the customer has completed the Declared Value section on the ileftmystuff.com web form.
In no event shall ileftmystuff.com or the courier be liable for any Consequential Damages even if ileftmystuff.com or the courier or its employees are advised in advance of the possibility of such damages.
ileftmystuff.com or the courier will not be responsible for the loss or damage to perishable commodities or commodities requiring protection from the heat or cold to the extent that the loss or damage results from exposure to heat or cold or the perishable nature of the items.
In no event shall liability cover the face value of these items: checks, phone cards, lottery tickets, gift cards or other items of a similar nature.
Without limiting the generality of the limitations of liability herein, ileftmystuff.com or the courier shall not be liable for any interruption of delivery service due to a cause beyond the courier's control or due to strikes, lockouts, labor disputes, emergencies, or severe weather.
The Partner is responsible for ensuring shipping labels are printed and packages are tendered to the courier. A delay in printing the shipping label or not having the package available for the courier may result in a service failure. Any claim for a refund of shipping charges due to a delay in printing the label or a delay in tendering the package to the courier is the responsibility of the Partner. The Partner is responsible for securing packages until pick-up and the courier scans the package. Loss coverage insurance comes into effect when the courier scans the package.
All applicable federal and provincial sales taxes required by law will be included on all charges.
Charges will be made based on the currency stated on the webpage displaying the Order Summary. Any foreign exchange rates and/or fees added by the Customer’s/cardholder’s financial institution for currency exchange or transaction fees are the sole responsibility of the Customer/Cardholder.
ileftmystuff.com, and “We retrieve what you leave,” are registered trademarks of ILEFTMYSTUFF.COM Inc.
For online shipping, visit ileftmystuff.com.
For personal service in English, email support@ileftmystuff.com
© 2023 ileftmystuff.com. All rights reserved.
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