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Our Mission

ileftmystuff! was founded with a simple mission: to make lost and found easy for our partners and their guests. We combine user-friendly technology with exceptional customer support in our mission to provide a better lost-and-found experience for everyone. We’re committed to helping you save time—so that you can save the day for your guests. We build relationships that promote growth and cooperation through a spirit of hospitality. Lost and found is what we do. Helping you succeed is why we do it.

Our Story

When Laina Mercer's shoes got left behind at a large hotel, Paul Mercer reached out, hoping to get them back. The hotel staff did their best to help. But after several unproductive phone calls, Paul (a veteran in the courier and logistics industry) finally offered to make the shipping arrangements himself. He emailed the shipping label to the hotel and scheduled a pickup. The staff printed the label, handed the package to the courier, and the shoes were delivered a few days later. Guess you could say the rest is history!

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Our core values

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Be a positive influence

We’re a team of hard-working, fun-loving individuals. We seek to empower others and positively impact the people we serve.

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Work with integrity

We don’t have all the answers, but we strive to exceed expectations and work with integrity. We do our best—even when no one is watching.

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Build collaborative relationships

We work with our partners to solve problems. We communicate often. We celebrate accomplishments. We encourage one another when the going gets tough.

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Our five-star team

We value our awesome team members—from our knowledgeable customer support team to our dedicated admin staff and tech-savvy IT professionals. Our employees are family. And we take pride in their ability to serve and uphold the values we bring to our partners and their guests.

We look forward to connecting!