Reviews

“I am writing to say how excited I am to see someone doing what you do. I have travelled virtually every week for business since 1994 (except during Covid)—5 million airline miles. I have left my fair share of items in hotel rooms. Most of the time, it was a lost cause, and items went into the housekeeping black hole. When I could locate items, managing return logistics was ALWAYS very difficult. I've always, with great frustration, believed that this problem was infinitely solvable. When the item is found, HK knows the room number, the room can be linked to the address and contact info, and from there, it's pretty straightforward to manage logistics. One full-time employee per hotel would build customers for life and pay for themselves. I stayed at Bellyard in Atlanta earlier in the week. This morning, I got an astounding email that I had left an item behind. The items I left were worth about $1200, and I didn’t even realize I had left them yet. To be reminded by the hotel, through your service, and then to set up logistics so easily… magic! And after so many years of envisioning this service and seeing it for the first time! I'm tickled - and vindicated - and telling everyone I know!”

“It was excellent! This was my first experience, the first time I heard of it. The website was so easy and user-friendly, I received support email throughout the process to inform me of what was happening from contacting the hotel, confirmation of my item found, confirmation of shipment, and tracking number. I could not have been more pleased with this professional and efficient service. Thank you so very much!”

“Great business! The hotel contracted with you guys, and I got my stuff the next day, which was awesome because they didn’t connect with you until the end of the working day. Great to know you are here. I am telling my husband about you guys, as he owns hotels.”

“Thanks very much for sending my old jacket home to me. I received it this afternoon. I know it’s just an old beat-up jacket, but I’ve had it for over 30 years. It’s been around the US, from China to France, and a few places in between, so it has some sentimental value. This is the first time I’ve left it behind anywhere. I appreciate your service in returning the items left behind and the people at the hotel who also helped.”

“The team at ileftmystuff! was beyond amazing, with constant updates sent to me. The bag was safely packed and sealed well by the hotel staff. Your company has protected a travelling experience that could have been a disaster into a memorable trip even with a mishap. The process instructions were quickly followed, and the arrival date was exactly as stated. You will see many of us again soon. The customer service from your associates was stellar!”

“Easy ordering process and extremely fast shipping using UPS ground. I received my package the very next day!”

“Your service is customer focused, efficient and keeps the customer informed throughout the delivery process from pick up at the hotel to arrival at our home.”

“The staff at the hotel were professional, polite and empathetic with me when I called to advise that I'd left behind my item. They followed up promptly the next day to advise that my item had been found, and shipping instructions were sent to my email. Once I completed the email and paid for shipping, I received an email confirming. Later that day, a tracking number was sent. I received my item within three days. THANK YOU.”

“Incredibly easy process. My mom got her stuff back in less than a week. The price was affordable and I'm very pleased with the whole experience.”

“I'm not a tech person, so I dread doing anything on the web. But, this was super easy. They going my item within 5 minutes on Sunday and I had my item in hand on Wednesday. Fantastic.”

“Very easy, quick, and kept up to date with the progress of the situation. Very impressed and glad somebody turned their lemons into lemonade and helped me out. Thanks”

“I am very happy you provide this service. I received all my missing items in a timely manner and had choices on delivery options.”

“About ten minutes after I emailed support with an issue, a customer service person called me and walked me through the process. I cannot remember his name, but I was VERY IMPRESSED by his kindness, patience and efficiency in helping me get my cape back.”

“This was my first time using ileftmystuff, and I was very impressed with how easy it was to manage the website and receive my belongings so quickly. I definitely recommend this website for those who tend to leave things behind.”

“I was skeptical at first, but I was shocked when my doorbell rang, and the UPS driver was there with my box of "stuff" on the same day that I got the latest of several emails updating me on returning my belongings. Whoever came up with this idea of a business is brilliant and kind! g”

“The website was easy to navigate. The website had good options for shipping and what I would consider as good prices.”

“I left a jacket, I got an email, I called the desk at the hotel and got the email sent to me, and I looked at costs. A new one was over $100. To mail was $20. SO I had it shipped and got it today, a week later. Perfect.”

“Outstanding. Extremely efficient. The support team was amazing. They responded promptly to my emails. It was easy to follow their instructions on how to get my item back. Hotel chains that do not utilize “ileftmystuff” don’t know what kind of superior service they are missing. I cannot say enough good things about my experience with this company.”

“I wanted to thank everyone involved in returning my son's Penguin to him. See, you may see it as a penguin, but to a child with Dysautonomia who spends more time in hospitals and ERs, that’s his buddy. He’s been in the OR with him and comes along every time he needs iv treatments. There was no living without him, not as he’s declining and losing more ability to be normal. Thank you again. I’m not going to lie. Paying $32 to send a 1lb stuffie back was painful, but I’m grateful he’s back and grateful my son can sleep without crying tonight. Thank you again.”

“I am very happy because the process was easy, and I got my coat back faster than expected. I just want to thank everyone who helped me, I really appreciate the professionalism and support.”

“This was the first time someone contacted me to let me know before I realized I had left something behind. The process was easy; the payment was easy, and shipping was fast. I was contacted on Tuesday, filled out the online form on Wednesday and received my item on Thursday—that’s efficiency! Excellent service from you and your team. I would highly recommend ileftmystuff to anyone in the hospitality industry!”

“This was absolutely the easiest process we have dealt with in a very long time. It was super easy and super-efficient. The communication was over the top. We knew everything was under control, and we would get our stuff back. Your communication process should be taught to all groups claiming they understand customer service. And there was a surprise -- we had realized we had forgotten another piece of clothing until it appeared in the bag. We are very grateful and willing to sing your praises. As someone who handled student and faculty benefit and payroll problems for many years at a major university, I know GREAT customer service when I encounter it. Thank you!”

“Thank you, thank you, thank you for taking the time to locate my stuff and follow up to ensure that I received it. I cannot thank you, the ileftmystuff team, and the entire staff at Avenue Plaza for a wonderful visit and your great assistance in locating my keys. What a fantastic process you have created to help people like me! ”

“I didn’t even know I had left the item until I was notified. It was so easy to use this service, and the package was waiting at my door on the day I returned. Very happy this service exists. I would have never thought it was this easy to get an item back that was left in another country. ”

“I have never had a hotel be concerned about what I have left behind. I felt like a valued customer by Hyatt using this service. It was easy to use and kept good communication via email on my progress.”

“Wyndham called to tell us that I had left a container with my hearing aids and that they could ship them to us. My wife set it up, and they were here the next day. Beautiful.”

“Thank you so much for providing this service. I just completed the order process to have both items sent back to me. I really appreciate your staff finding these items for my daughter and sending them back to us. ”

“The experience was 1st class. Called up the hotel, they found the equipment and took care of me!”

“I called the hotel and told them I had left some books. They went and checked and called me right back. They sent me the link, I quickly opened and submitted it, and my books were shipped and delivered within three days.”

“I am shocked how easy the whole process was from start to finish. Thank you!”

“Unfortunately, I leave stuff ALL the time in hotel rooms. The value of the two items (clothing) was pretty expensive, so I was really upset when I realized they were still hanging in the closet. The hotel staff was very familiar with the service; they walked me through how it would work, and everything was as expected!”

“This is a great tool. I just entered my stuff, but I wanted to say WOW, you guys are great, and I wish you much success. I'll be sure to ask if a property I intend to visit offers ileftmystuff. Thanks again!”

“Thank you! I love staying at the Holiday Inn when I travel for work to Newport News. This is why!”

“I was pleasantly surprised to find an email waiting for me, letting me know the cleaning lady had found my things. I wasn’t exactly sure if I wanted to pay to have them returned or even if it would be worth the money. Your prices were reasonable, and I decided I would rather have my sandals back than get new ones! You also kept me posted all along the way regarding the shipment of the package. Thank you—excellent service!”

“It was found, and I picked it up. You guys were amazing. Well done and much appreciated! Wonderful guest service. We were highly impressed and will be back again. :)”

“Thank you for the follow-up. This morning, I received a very nice call from the hotel, prompted by your outreach. They related the same information, and I received a confirmation email. I appreciate your help and am glad for the gracious service from both you and the Courtyard team.
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“I am delighted with the ileftmystuff option and services. This is a fantastic and easy option for guests. I hope all hotels will consider adding this to their services. I work with attorneys who travel for business and occasionally leave items behind. Support staff spends valuable time locating hotel information, attempting to reach guest services, explaining what was left, coordinating the safe return of said items and following up. ileftmystuff made this process a breeze, and I could not be happier. Thank you for creating such an excellent and easy service.”

“This was the best experience I have ever had when leaving something in a hotel room and the first time I have ever received something back. I stay in a hotel at least one or two times a month and, over my life, I have never received back a lost item. I was so grateful for this service as two items precious to my daughter were among the things returned. It was not only a cost saving to get them back, but it made us all so happy. Thank you.”

“Left my leather satchel by mistake at the Hyatt in Vancouver on Sunday. Got it all back today courtesy of ileftmystuff! They picked it up on Monday morning and it arrived today. Great service. I heartily recommend them.”

“Easy to use website. The hotel gave me the web address. My item arrived two days later. Thanks so much. I hope I won't need you in the future, but it is comforting to know you exist. Thank you!!”

“Great service. I left my shoes in a hotel 4 hours away, and within two days, the shoes were at my doorstep.”

“I left my wedding ring, so I was anxious to get it back. It was handled professionally and quickly. Thank you!”

“Best service ever invented thank you!!!!”

“I just wanted to say thank you. I received my shirt today. It didn't cost much but I bought it in Italy for my birthday two months ago. I know I wouldn't be able to replace it for a while. What a great service! I've been telling everyone about it. Thanks again! 👍”

“I received my Amazon Kindle from Home2 Suites just now. Thanks to your help, I got it back in a short time. I’m very happy with your service and will leave a good review on your website.”

“I am beyond grateful! Mostly I am blown away by how incredible this service is. Everything down to the shipping was easy to coordinate. Really makes me love technology. Thanks for all your support!!”

“Thank you to the Hilton team at Corvallis! I am so grateful that my bag arrived today with all its contents. This is truly outstanding service. On arrival, we felt a warm welcome, our room was immaculate, but this was above and beyond!”