We're excited to share some upcoming improvements to our lost-and-found platform! While all your...
We're adding USPS to our shipping options!
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We're excited to share some good news about our lost-and-found service. We're expanding our carrier options to provide more flexibility and help your guests save money on delivery costs.
What's New
We will soon be partnering with both USPS and UPS for domestic ground shipping. When your guests choose to ship their items to a US address via ground service, our system will automatically display the most economical carrier.
How it works for your guests
The process stays simple:
- Guests receive a confirmation email or text from your team
- They decide whether to ship their items or pick them up in person
- Ground shipping is automatically routed through either USPS or UPS, whichever offers the best rate
- UPS Express Air service remains available when guests need faster delivery
What this means for your guests:
- Better rates through smart carrier selection
- Reliable delivery from trusted national carriers
- Tracking for every shipment
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What your team needs to know
When preparing guest shipments, always check the shipping label to identify which carrier is handling the package (USPS or UPS) and ensure it goes to the correct courier.
Best practices for smooth operations:
- Know your pickup points: USPS and UPS may pick up from different locations at your property, so make sure your team knows where each carrier collects packages
- Designate pickup locations: Consider setting up separate areas for USPS and UPS packages to prevent mix-ups
- Follow our packaging guidelines: Never ship stuff in USPS-branded packaging. Please follow our packaging guidelines and use only approved packaging materials.
Check the label to identify which courier is handling the package.
Questions?
If you have any questions, please reach out to our support team at 1-877-877-6727 or support@ileftmystuff.com. We’re available to help Monday through Friday, from 9 am to 5 pm ET.
Thanks for your continued partnership!
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