--- title: Upcoming improvements to our platform! description: We're excited to share some upcoming improvements to our lost-and-found platform! While all your favorite features are still here, we've updated the repository to make it easier to navigate and added new training to make it easier to learn. image: https://www.ileftmystuff.com/hubfs/Screen%20Shot%202024-11-14%20at%2011.47.00%20AM.png --- Nov 20, 2024 10:25:10 AM # Upcoming improvements to our platform! [ Support ](https://www.ileftmystuff.com/changes/author/support) Share: [envelope icon ](mailto:?body=https://www.ileftmystuff.com/changes/websiterefresh) We're excited to share some upcoming improvements to our lost-and-found platform! While all your favorite features will still be available, we're updating the repository to make it easier to navigate and adding new training so team members can get up and running in less time! ## What's new? We're refreshing the website, but everything you love will still be right where you left it—with just a few tweaks. Check out our video or click the slides below to see what's new! #### 1. Updated buttons - The **Find item** and **Add item** buttons will be located at the top right of the repository. - The **Move item(s)** button will be on the bottom left. - Selecting an item (or items) activates the **Move item(s)** button, which lets you move it to the 'Picked Up' or 'Removed' folder. - The **Actions** button will display a task menu that will change depending on the page you are working on.  ![Slide-1-copy-9 (3)](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-9%20(3).png?width=1200&length=1200&name=Slide-1-copy-9%20(3).png) 1. The **Find item** and **Add item**** **buttons will be located at the top right of the repository.  ![Slide-1-copy-16](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-16.png?width=1200&length=1200&name=Slide-1-copy-16.png) 2. The **Move item(s)** button will be on the bottom left.  ![Slide-1-copy-15 (2)](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-15%20(2).png?width=1200&length=1200&name=Slide-1-copy-15%20(2).png) 3. Selecting an item (or items) will activate the **Move item(s)** button, which lets you move the item to the 'Picked Up' or 'Removed' folder. ![Slide-1-copy-17](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-17.png?width=1200&length=1200&name=Slide-1-copy-17.png) 4. The **Actions** button will display a task menu that changes depending on the page you are working on. #### 2. Streamlined tabs - The 'Action Required' tab will be replaced with two new tabs: 'To Review' and 'To Email'. - Guests' lost item inquiries waiting for review will be in the 'To Review' folder. - If an item has been found but the guest hasn't been notified, it will be in the 'To Email' folder. (As always, you may need to update the item record before clicking **Email/Text** to send the confirmation and link to make shipping arrangements.) - Shipping labels ready to print will be in the 'To Print' folder. ![Action Required](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-9.png?width=1200&length=1200&name=Slide-1-copy-9.png) 1. The 'Action Required' tab will be replaced with two new tabs: 'To Review'** **and 'To Email'. ![To Review](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-18%20(2).png?width=1200&length=1200&name=Slide-1-copy-18%20(2).png) 2. Guests' lost item inquiries waiting for review will be in the 'To Review' folder.     ![To Email](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-19%20(3).png?width=1200&length=1200&name=Slide-1-copy-19%20(3).png) 3. If an item has been found but the guest hasn't been notified, it will be in the 'To Email' folder. ![Missing details](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-21.png?width=1200&length=1200&name=Slide-1-copy-21.png) 4. You may need to update the item record before clicking **Email/Text** to send the confirmation and link to make shipping arrangements. ![To Print](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-20%20(1).png?width=1200&length=1200&name=Slide-1-copy-20%20(1).png) 4. Shipping labels ready to print will be in the 'To Print' folder. #### 3. Accessible training - We are refreshing our training videos and making them more accessible. - Once the new website is launched, go to 'Resources' and click 'Training' to access the training. - You'll discover a growing gallery of topics designed to help team members get up and running in less time. ![Beginners guide](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-23.png?width=1200&length=1200&name=Slide-1-copy-23.png) 1. We are refreshing our training videos and making them more accessible. ![Access training](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-22.png?width=1200&length=1200&name=Slide-1-copy-22.png) 2. Once the new website is launched, go to 'Resources' and click 'Training' to access the videos. ![Suit your learning style](https://4372972.fs1.hubspotusercontent-na1.net/hub/4372972/hubfs/Slide-1-copy-24.png?width=1200&length=1200&name=Slide-1-copy-24.png) 3. You'll discover a gallery of topics designed to help team members get up and running in less time.       #### We're here to help! We hope you'll find our platform easier to use with its new look, clearer messaging, and improved workflow! Be sure to reach out if you have any questions. Our support team is here for you Monday through Friday, from 9 a.m. to 5 p.m. ET. You can reach us by phone at 1-877-877-6727, ext. 200, email at [support@ileftmystuff.com](mailto:support@ileftmystuff.com), or live chat when logged into your account.   ## Related posts [![](https://www.ileftmystuff.com/hs-fs/hubfs/Slide-1-copy-4%20(3).jpg?height=200&name=Slide-1-copy-4%20(3).jpg) ](https://www.ileftmystuff.com/changes/were-adding-usps-to-our-shipping-options) [Delivery service](https://www.ileftmystuff.com/changes/tag/delivery-service) ## [We're adding USPS to our shipping options!](https://www.ileftmystuff.com/changes/were-adding-usps-to-our-shipping-options) [Support](https://www.ileftmystuff.com/changes/author/support) Jan 15, 2026 12:52:30 PM [ Read more ](https://www.ileftmystuff.com/changes/were-adding-usps-to-our-shipping-options) [![](https://www.ileftmystuff.com/hs-fs/hubfs/AdobeStock_599202434%20(1).jpeg?height=200&name=AdobeStock_599202434%20(1).jpeg) ](https://www.ileftmystuff.com/changes/control_id_update) ## [Changes to Control IDs in preparation for mobile app](https://www.ileftmystuff.com/changes/control_id_update) [Support](https://www.ileftmystuff.com/changes/author/support) Oct 6, 2023 4:04:21 PM You may have noticed changes to how Control IDs are assigned. This post explains why these changes... [ Read more ](https://www.ileftmystuff.com/changes/control_id_update) [![](https://www.ileftmystuff.com/hs-fs/hubfs/AdobeStock_43096584.jpeg?height=200&name=AdobeStock_43096584.jpeg) ](https://www.ileftmystuff.com/changes/automatically-flag-restricted-items-as-non-shippable) [News](https://www.ileftmystuff.com/changes/tag/news), [Feature Update](https://www.ileftmystuff.com/changes/tag/feature-update) ## [Flag restricted items as non-shippable](https://www.ileftmystuff.com/changes/automatically-flag-restricted-items-as-non-shippable) [Support](https://www.ileftmystuff.com/changes/author/support) Sep 19, 2024 4:51:55 PM Sometimes guests leave stuff behind that can’t be shipped back due to shipping restrictions—think... [ Read more ](https://www.ileftmystuff.com/changes/automatically-flag-restricted-items-as-non-shippable) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Support", "url" : "https://www.ileftmystuff.com/changes/author/support" }, "dateModified" : "2024-11-20T15:25:19.067Z", "datePublished" : "2024-11-20T15:25:10.000Z", "headline" : "Upcoming improvements to our platform!", "image" : [ "https://www.ileftmystuff.com/hubfs/Screen%20Shot%202024-11-14%20at%2011.47.00%20AM.png" ], "mainEntityOfPage" : { "@id" : "https://www.ileftmystuff.com/changes/websiterefresh", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.ileftmystuff.com/hubfs/ILMS%20Logo_Black_Transparent%20small-3.png" }, "name" : "ileftmystuff!" } } ```